Help Center

How can we help?

Answers to the questions we hear most. Search below, or jump to a topic.

About MaviGadget

Who we are and how it all works.

Who's behind the products you sell?

We don't make the gadgets, we curate them. MaviGadget works with the brands and independent makers behind each product, hand-picks the ones that are genuinely useful, weird or beautiful, and brings them together in one place. We're a curated marketplace, not a faceless reseller.

Are these genuine branded products?

Yes. What you order is the genuine article from the brand that makes it, in their own packaging, and backed by us. Plenty of our brands got their start on Kickstarter or Shark Tank, or in small workshops around the world.

Orders & Shipping

Getting your order on its way.

When will my order ship?

Most orders are on their way within 1 to 2 business days. A few items are handmade or built to order and ship in about 5 days, which you'll always see noted on the product page.

How much is shipping?

Shipping is free on every order, no minimum and no fine print. You'll see the delivery estimate for your address at checkout.

How do I track my order?

The moment your order ships you'll get an email with a tracking link. You can also see live tracking under your account → Orders.

How long does delivery take?

Most orders arrive within about 4 to 7 business days after they ship. Some pieces come straight from the brand's workshop, so they can take a little longer, and international orders add a few days. Your checkout estimate is specific to your address.

Returns & Refunds

Changed your mind? No problem.

What is your return policy?

We offer easy 30-day returns. If it's not right for you, send it back within 30 days of delivery for a refund (some items and conditions may apply).

How do I start a return?

Email our team with your order number and we'll send a prepaid label. Once we receive the item, your refund is issued within 3–5 business days.

When will I get my refund?

Refunds post to your original payment method within 3–5 business days of us receiving your return. Your bank may take a couple of extra days to show it.

Products & Warranty

Built to last, backed by us.

Are your products under warranty?

Yes — every product comes with a 2-year warranty against manufacturing defects. If something fails, we'll repair or replace it free.

How does it work?

Each product page has a "How it works" section with a short demo and the key specs. Still unsure? Reach out and we'll walk you through it.

Where do your products come from?

We don't make the products, we find the brands and independent makers behind them. From Kickstarter and Shark Tank to small workshops in Germany, Japan, the Netherlands and the US, we hand-pick the ones worth your time and put them through their paces before they go live.

Payment & Account

Checkout and account questions.

What payment methods do you accept?

We accept all major cards, Apple Pay, Google Pay, Shop Pay, and PayPal. Your details are encrypted and never stored on our servers.

Do I need an account to order?

No — you can check out as a guest. Creating an account just makes tracking orders and future checkouts faster.

Is my payment information secure?

Absolutely. Payments are processed over a PCI-compliant, encrypted connection. We never see or store your full card number.

Sell with us

Brands and inventors, come say hi.

Can I sell my product on MaviGadget?

Yes. We're always looking for new brands and inventors. If you make something people would love, useful, clever or just brilliant, we want to see it.

I'm a brand or inventor. How do I get listed?

Get in touch with a few details about your product and we'll take it from there. Our team looks at every submission. Reach out here and tell us what you've made.

Still need help?

Our team replies within one business day.

Contact us